Terms of Service

What these terms cover

These terms apply when you engage Omnixa for a service or use this website. They are intentionally short and in plain language; if anything needs more detail for your engagement, it will be in the proposal or invoice you receive, which takes precedence where the two conflict.

Services and pricing

Omnixa offers website packages and monthly service bundles (Google Reviews management, SEO, ads management, AI chatbot, AI voice receptionist) as shown on the pricing page. One-time setup fees and monthly fees are quoted before work starts; advertising spend is paid by you directly to the ad platform, never through Omnixa.

Service bundles keep running month to month until you cancel. Cancellation stops the next billing cycle; completed work and the current month are not refunded.

Website maintenance

Maintenance (renewals, security, backups, updates and minor changes) is included while an active Omnixa bundle subscription covers the site. If the subscription ends, the site stays yours and keeps working, but ongoing care is no longer provided unless separately agreed.

What Omnixa does not promise

Omnixa does not guarantee specific rankings, review counts, ad results or lead volumes - any provider promising those is not being straight with you. Omnixa commits to the work described in your plan, done competently and on the agreed schedule, and to honest reporting of what actually happened.

Omnixa does not publish invented case-study figures or client testimonials, and asks to be judged on live, verifiable work.

Your responsibilities

You confirm you own or have the right to use the content, brands and accounts you ask Omnixa to work with, and that providing them to Omnixa does not infringe anyone else's rights. Timely feedback and approvals keep projects on schedule; long delays may shift delivery dates.

Ownership

When a project is paid in full, you own the delivered website and its content. Omnixa retains the right to reuse its general tooling and know-how, and - unless you ask otherwise - to name your project as public work in its portfolio.

Liability

Omnixa's total liability for any claim connected to a service is limited to the fees you paid for that service in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Contact

Questions about these terms: hello@omnixa.cc.cd, WhatsApp 07042624983, or the contact page.